Terms & Conditions

These terms apply to every booking made with Mahadev Miles, whether through this website, over the phone, on WhatsApp or in person. By confirming a booking you accept them on behalf of everyone travelling on that booking.

Please read them alongside your written quotation, which sets out the specific inclusions, exclusions and payment schedule for your trip. Where the two differ, the written quotation for your booking takes precedence.

Prices shown on this website are indicative starting prices, quoted per person on a twin-sharing basis unless stated otherwise. They depend on travel dates, group size, hotel category and availability at the time of booking.

A price is only confirmed once we issue a written quotation and you accept it. Prices may change before confirmation due to hotel availability, airline fares, currency movement or changes in government taxes.

A booking is confirmed when we receive the advance payment specified in your quotation and issue a written confirmation. The balance is due by the date stated in your payment schedule.

If a balance payment is not received by the due date, the booking may be treated as cancelled and cancellation charges may apply. Some services — particularly airline tickets, peak-season hotels and fixed departures — require full payment earlier, which we will tell you in writing before you commit.

You are responsible for ensuring that the names, dates and contact details you give us are accurate, and that every traveller holds valid travel documents for the itinerary booked.

We will try to accommodate changes after confirmation, but cannot guarantee them. Any change is subject to availability and to charges levied by hotels, airlines and other suppliers, plus any applicable amendment fee stated in your quotation.

Occasionally we may need to change part of an itinerary — for example if a hotel becomes unavailable, a road closes, a ferry is cancelled or weather makes an activity unsafe. Where this happens we will provide a comparable alternative wherever possible and tell you promptly.

If we have to cancel a trip entirely for reasons within our control, you will be offered an alternative date or a refund of amounts paid to us, less any non-recoverable supplier costs.

We are not liable for failure to perform any part of a booking caused by events beyond our reasonable control. This includes but is not limited to natural disasters, extreme weather, road or airport closures, strikes, civil unrest, epidemics, government restrictions and changes in travel advisories.

In such cases we will do what we reasonably can to assist and to recover costs from suppliers on your behalf, but supplier terms will govern what is refundable.

Hotels, airlines, transport operators, guides and activity providers are independent suppliers. We select them carefully and act as your agent in booking them, but we are not liable for their acts or omissions beyond what applicable law requires.

Adventure and water activities carry inherent risk. Where these are included or arranged, you participate at your own risk and must follow the operator's safety instructions.

We strongly recommend comprehensive travel insurance covering medical treatment, trip cancellation, curtailment and baggage for every traveller. For some destinations, insurance is a visa requirement. Insurance is not included in our packages unless expressly stated.

If something is wrong during your trip, tell your local representative or contact us immediately so we have the chance to put it right while you are still travelling. Issues raised only after you return are considerably harder to resolve with suppliers.

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts at our registered place of business.